Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 1/26/2024
Little Caesars streamlines third-party delivery
A global pizza chain is integrating and scaling its global third-party delivery operations with a new order management system (OMS). - 1/26/2024
Walmart closes Store No. 8 – what does it mean?
Walmart is closing down its in-house Store No. 8 technology incubator and lab, with implications for the retailer and the industry. - 1/25/2024
FTC generative AI investigation includes Alphabet, Amazon, Microsoft
The Federal Trade Commission (FTC) is ordering five major tech companies to provide information about their generative AI activities. - 1/25/2024
Newegg enters electronics recommerce market
Newegg Commerce Inc. is letting customers trade in and buy select used consumer electronics products. - 1/25/2024
Bob Evans personalizes mobile customer engagement with AI
Bob Evans Restaurants LLC aims to create deeper customer connections, with some help from its customer app and artificial intelligence (AI) technology. - 1/25/2024
Jersey Mike’s Subs streamlines voice orders with AI
Jersey Mike’s Subs is leveraging artificial intelligence (AI) to take food and drink orders via phone with less effort and greater accuracy. - 1/25/2024
ShopRite keeps online orders cool with innovative totes
ShopRite is rolling out innovative freezer and refrigerator totes to help fulfill curbside and delivery orders. - 1/25/2024
Giant Eagle enhances, expands myPerks loyalty program
A regional food, fuel and pharmacy retailer is overhauling its customer loyalty offering. - 1/24/2024
Amazon enhances prescription services with generative AI
Amazon is utilizing next-generation artificial intelligence (AI) to increase the speed, accuracy and transparency of its digital pharmacy business. - 1/24/2024
Stitch Fix partners with Spotify for personalized recommendations
Stitch Fix is teaming up with Spotify to help customers select outfits, taking their music preferences into account.