ERP/CRM

Insomnia Cookies leverages AI to enhance customer loyalty
A fast-growing late-night bakery concept seeks to elevate overall customer engagement with help from artificial intelligence (AI).
Aldi centralizes global shipping control with AI
Aldi is integrating its global network of logistics partners and suppliers.

Micro Center accepting GPUs for trade-in

Consumers can now exchange old graphics processing units (GPUs) for credit at Micro Center stores.
Pitney Bowes, PackageHub partner on returns network

Consumers will have a new option to drop off items for return.
2024 – A look ahead to the year in retail tech

Generative AI will continue to be a generator of retail technology headlines in 2024, but the metaverse and TikTok will also make a splash.
Sephora offers birthday gifts to loyalty members

Members of the Sephora Beauty Insider loyalty program have reason to look forward to their birthdays this year.
Digitize, Monetize, Optimize: Instacart’s 2024 Mantra for Retailers

Technology has changed our daily habits and the way we shop.
The Giant Company offers health-focused virtual ‘pantry makeover’

A mid-Atlantic grocery chain is helping customers refresh their pantries for healthier living in the new year.
Kearney: Three retail predictions for early 2024

As retailers move into 2024, they should focus on liquidating inventory.
Target continues savings with post-holiday clearance

The end of the holiday season is not marking the end of discounts at Target Corp.

Insomnia Cookies leverages AI to enhance customer loyalty