ERP/CRM

Google hit with record fine for European privacy law violations
Google has run afoul of European Union regulations protecting consumer privacy.
Global cosmetics retailer enhances omnichannel visibility
Rituals Cosmetics is unifying forecasting across channels and lines of business.

Adidas deploys AI to help shoppers complete their look

Online apparel shoppers wanting outfit recommendations may want to visit the Adidas e-commerce site.
What customer service skills improve retail business growth?
CSA Q&A: Adore Me goes digital with the dressing room

Digitally native lingerie retailer Adore Me is bringing omnichannel customer intimacy to a sensitive part of the in-store shopping process.
CSA Interview: Francesca’s obtains unified view of the customer

Francesca’s Holdings Corp. is gaining a better understanding of its shoppers.
Study: Retailers missing the mark with personalization

Customers want a personalized shopping experience, but not the one they are currently getting.
Kroger eyes POS transformation

Kroger is preparing to deliver an omnichannel customer experience in its stores.
PGA Tour Superstore supports growth with focus on inventory

PGA Tour Superstore is ensuring it can properly stock stores and its e-commerce site as it prepares for expansion.
British fashion retailer embarks on retail tech transformation

L.K. Bennett is going to the cloud.

Google hit with record fine for European privacy law violations