Insights

Strategies to drive profitability and shopper engagement
More than three years after the COVID-19 pandemic shook the world, retail is struggling to keep up with unpredictable consumer behavior.
Department Stores Are Getting Smaller (And Smarter)
We’ve become too conditioned to the idea that “bigger is better,” especially in the United States.

From Clicks to Bricks: Three Trends Driving the Future of Retail

The COVID-19 pandemic significantly impacted the way we shop.
Here’s How Retailers Can Navigate an Increasingly Volatile Back-to-School Season

The long-standing belief that back-to-school shopping is a multi-month window is outdated. In reality, the back-to-school period has a slow ramp-up, yet a surprisingly brief peak.
Exclusive Q&A: Kroger's 84.51° data group examines customer loyalty trends

Customer loyalty is evolving due to external factors and shifting preferences.
Expert Commentary: May retail sales

The U.S. Census Bureau released its advanced monthly retail trade report for May 2023, which showed sales totaled $686.6 billion, up 0.3% from the previous month, and up 1.6% from May 2022.
Three design tips for small-format stores

Store formats are shrinking fast—from Express Edit, Market by Macy’s and Bloomingdale’s Bloomie’s concept, to diminutive offerings by the likes of Kohl’s, Ikea, Publix, Barnes & Noble and Sprouts.
How Generative AI Is Reinventing Retail

Generative AI is already creating countless new opportunities for retailers and consumer brands.
Five Questions to Consider Before Creating an EV Charging Program

A decade from now, transportation as we know it will be barely recognizable — and the opportunity for businesses to benefit is clear.
Donating Goods: A Sustainable, Socially Responsible Solution to Excess Inventory

The retail industry is facing an excess inventory crisis.

Strategies to drive profitability and shopper engagement