OPERATIONS / SUPPLY CHAIN

Staples cuts packaging usage
Staples seeks to elevate ongoing efforts at reducing the packaging it uses in shipments.
Walmart upping store managers pay
Walmart is updating the two parts that make up the pay of its store managers: base pay and annual wages.

Red Sea conflict points to need for rewiring of supply chains — and more

The Red Sea crisis is yet another indication that supply chain localization and regionalization are very much needed, according to Kearney's Balika Sonthalia.
Build-A-Bear transforms in-store customer engagement

Build-A-Bear Workshop Inc. is focusing on the end-to-end store experience.
Nautica enhances omnichannel order management

Nautica is the first retailer to leverage a combined Shopify-Manhattan Associates unified omnichannel order management solution.
Uber to shutter Drizly liquor delivery service

Uber is pulling the plug on a Boston-based alcohol delivery platform it purchased for $1.1 billion.
NRF 2024: AI isn’t plumbing, but it’s universal

There was one dominant topic of conversation at the NRF 2024 “Big Show,” and it wasn’t the cold, snowy weather.
Study: Consumers undeterred by stricter policies as returns continue to increase

Higher restocking and shipping fees and shorter windows aren’t stopping customers from making returns, which are eating into retailers’ profitability.
JCPenney boosts employee retention with mobile app

JCPenney is providing frontline associates with workplace tools and capabilities via an employee app.
Red Sea disruption causing higher ocean-freight costs, shipping delays

Disruptions caused by attacks on cargo ships in the Red Sea have once again created volatility in retail supply chains.