Salesforce

Artificial intelligence (AI) and buy online, pickup in store (BOPIS) are retail tech trends to watch this holiday season.

The Aaron’s Company Inc. is shifting omnichannel sales and marketing activities to a new enterprise platform.

Increased order volume and strong Black Friday and Cyber Monday performance drove digital sales during Cyber Week, according to Salesforce data.

The official online holiday shopping season is off to a very strong start.

New analysis of e-commerce sales data indicates holiday shopping is gaining momentum, but consumers are still waiting for the best deals.

Factors including artificial intelligence (AI), returns, and customer loyalty will serve as competitive differentiators in the 2023 holiday season.

Consumers are reassessing their retail spending, but will shop at retailers that provide the right type of customer experience.

Retailers using Salesforce Commerce Cloud now have access to Walmart's local pickup and delivery services.