BUSINESS INTELLIGENCE/ANALYTICS

A new study confirms the ubiquitous presence of generative AI in retail and CPG companies’ technology plans — and investments.

ThriftBooks is using its own artificial intelligence (AI) platform to streamline CRM and inventory management activities.

GameStop is creating operational transparency for store associates, corporate managers and help desk personnel.

Walmart Inc. will soon roll out a new augmented reality (AR)-enhanced shopping experience for eyewear customers.

Amazon achieved its fastest-ever global shipping times last year but isn’t resting on its laurels.

As the retail industry looks toward the year ahead, many businesses are exploring how AI can help them deliver a better customer experience, and a better bottom line.

Amazon is no longer seeking to purchase the maker of the Roomba robotic vacuum.

Convenience chain Hutchinson Oil has tapped Warren Rogers Precision Fuel System Diagnostics as its provider of fuel system compliance, wet-stock management and forecourt diagnostics.