ECOMMERCE

Overall customer satisfaction in the retail sector is on the rise.

Walmart Inc. will soon roll out a new augmented reality (AR)-enhanced shopping experience for eyewear customers.

Amazon achieved its fastest-ever global shipping times last year but isn’t resting on its laurels.

Shoppers on the Amazon Mexico e-commerce site can now split their payments into installments.

As the retail industry looks toward the year ahead, many businesses are exploring how AI can help them deliver a better customer experience, and a better bottom line.

Adam Woodworth, CEO of Wing, and Prathibha Rajashekhar, SVP of innovation & automation at Walmart U.S., spoke about the drone delivery partnership and how the service will evolve going forward.

Once again, Walmart is providing a discount plan and pricing tool for new sellers on Walmart Marketplace.

PayPal Holdings Inc. is introducing six new artificial intelligence (AI)-based customer engagement solutions.