TECHNOLOGY

Little Caesars streamlines third-party delivery
A global pizza chain is integrating and scaling its global third-party delivery operations with a new order management system (OMS).
Walmart closes Store No. 8 – what does it mean?
Walmart is closing down its in-house Store No. 8 technology incubator and lab, with implications for the retailer and the industry.

FTC generative AI investigation includes Alphabet, Amazon, Microsoft

The Federal Trade Commission (FTC) is ordering five major tech companies to provide information about their generative AI activities.
Newegg enters electronics recommerce market

Newegg Commerce Inc. is letting customers trade in and buy select used consumer electronics products.
Bob Evans personalizes mobile customer engagement with AI

Bob Evans Restaurants LLC aims to create deeper customer connections, with some help from its customer app and artificial intelligence (AI) technology.
Jersey Mike’s Subs streamlines voice orders with AI

Jersey Mike’s Subs is leveraging artificial intelligence (AI) to take food and drink orders via phone with less effort and greater accuracy.
ShopRite keeps online orders cool with innovative totes

ShopRite is rolling out innovative freezer and refrigerator totes to help fulfill curbside and delivery orders.
Survey: AI continues to resonate with consumers

A rising number of U.S. consumers utilize artificial intelligence (AI) in their daily lives, and are ready for retailers to continue leveraging the technology.
Giant Eagle enhances, expands myPerks loyalty program

A regional food, fuel and pharmacy retailer is overhauling its customer loyalty offering.
T-Mobile teams with Cisco Meraki for business network

T-Mobile is packaging its nationwide 5G business internet with Cisco Meraki devices and cloud-managed networking platform.