ERP/CRM

NRF 2024: Cole Haan links all channels in-store with unified commerce
Lifestyle footwear brand Cole Haan is ensuring availability of merchandise for brick-and-mortar shoppers.
Amazon releases mobile generative AI shopping assistant
Amazon’s latest generative AI-based solution is a feature in its mobile app called "Rufus."

Sports nutrition retailer The Feed to deploy picking robots

The Feed will roll out automatic picking robots in its warehouse at the end of March 2024.
Lowe’s launching virtual kitchen design for Apple Vision Pro devices

Lowe’s Cos. Inc. will allow users of the Apple Vision Pro virtual reality (VR) platform to create immersive 3D kitchen layouts.
This Groundhog Day, don’t get spooked by a tech project’s 'shadow'

Retailers often hesitate to implement new solutions due to fears over lingering complexities.
Scotch & Soda parent streamlines omnichannel fulfillment

Bluestar Alliance is automating key supply chain operations with a third-party logistics (3PL) platform.
EXCLUSIVE: ThriftBooks automates operations with proprietary AI

ThriftBooks is using its own artificial intelligence (AI) platform to streamline CRM and inventory management activities.
GameStop connects company-wide workforce with digital platform

GameStop is creating operational transparency for store associates, corporate managers and help desk personnel.
Costco, H-E-B, Publix tops in customer satisfaction

Overall customer satisfaction in the retail sector is on the rise.
Walmart to offer virtual optical try-on

Walmart Inc. will soon roll out a new augmented reality (AR)-enhanced shopping experience for eyewear customers.

NRF 2024: Cole Haan links all channels in-store with unified commerce