TECHNOLOGY

How consumers are controlling spending
Shoppers are taking a variety of steps to tighten their purse strings in 2024.
Rakuten partners with New York Fashion Week for online discounts
A shopping platform that offers cash back and rewards, is offering advance access to New York Fashion Week (NYFW) runway items.

Rethinking self-checkout amid the risks of shrink

Bo Ebbrecht, VP at HFA Architecture + Engineering, details three tips for retailers to achieve balance in their approach to self-checkout.
Americans open more credit, debit cards post-pandemic

Financial tech company Chargebacks911’s 2024 Cardholder Dispute Index revealed that the average American cardholder has 5.5 active credit or debit cards
EXCLUSIVE: Mastercard says generative AI will transform personalization

The emergence of generative AI will be a game-changer in managing customer relationships.
How unified commerce can help retailers boost revenue by 16%

Every shopper interaction – from the busiest shopping moments of the year to special occasion gift giving – allows retailers to offer a personalized and rewarding experience.
EXCLUSIVE: Adobe survey reveals Gen Z's marketing content preferences

Almost all Gen Z consumers agree on their top format for digital marketing content.
Survey: 39% of shoppers prefer buying groceries through an app

Although a sizable number of consumers prefer buying groceries through an app versus shopping in-store, online expectations are not fully being met by retailers.
Global e-commerce revenue to hit record-breaking $3.64T in 2024

Total worldwide online retail sales are expected to increase 15.6% year-over-year.
Wayfair extends shoppable generative AI images to Apple Vision Pro

Wayfair Inc. is making its generative AI-based room decorating tool available on the new Apple Vision Pro platform.